When validating observations about someone's health concern, what is one way to reassure them as a PA?

• A. State that you are a PA to reassure her
• B. Tell them they are overreacting
• C. Refuse to discuss
• D. Perform a physical exam without consent

Answer: (A)

Clear, respectful communication that validates a patient’s concern and explains your role helps reassure them during health discussions. Saying you are a PA reassures her because it immediately communicates your training, what you can do, and how you’ll guide the next steps. This transparency builds trust, reduces uncertainty, and invites her to participate in the plan for her health.

Telling someone they are overreacting dismisses their feelings and can damage trust. Refusing to discuss shuts down important information exchange. Performing a physical exam without consent violates autonomy and undermines the relationship you’re trying to build.